Shipping

*Delivery update*

 

Due to the current situation there might be a slight delay in delivery. However, each parcel followed by a track and trace number so that you can check the delivery progress any time. We are working with TNT-FEDEX  to ensure that each shipping is made on time. Please contact [email protected] if you have any questions.

 

(EU) European delivery  2-4 working days

(GR) Domestic shipping  takes 1-2 working days

(GR) Domestic shipping -Remote areas  2-4 working Days

(WW) International Shipping  delivery period depends on your Country Zone you can check at check out

 

In case you are interesting in a faster delivery service you can contact with us at [email protected]

 

Domestic shipping (Greece)

Domestic deliveries are handled by Geniki Taxydromiki using track and trace service, while in some remote areas responsible for the delivery could be Elta Courier

All domestic shipping’s are free of charge

Orders are dispatched same day until 16:00.

 

European shipping

All deliveries are handled by TNT-FEDEX using track and trace service

Cost of delivery is calculated in your cart up on checkout and it depends in the zone your country belongs to.

Orders are dispatched same day until 11:00 or next day

 

International shipping

All deliveries are handled by TNT-FEDEX using track and trace service

Cost of delivery is calculated in your cart up on checkout and it depends in the zone your country belongs to

Orders are dispatch same day until 15:00 or next day

 

For deliveries outside EU you may be responsible for import duties and taxes. We suggest you to advice your local custom office for additional information in order to avoid unexpected surcharges upon the delivery. . Please note that delivery charges in your cart does not include import costs and related fees that may be applied when the goods reach your country.

 

Shipping terms

Please note the following important terms:

Burban.gr is not responsible for shipping to incorrect or incomplete addresses. The correct and complete address, contact information and special notes should be provided by the customer. In case of customer’s absence and failed delivery from the provided address, package delivery to unauthorized persons or missing packages after confirmed delivery, Burban.gr will not be responsible.

Burban.gr is not responsible for any packages remaining or being returned from Customs in any country .As referred, for deliveries outside EU, because customs policies vary by country, we are not in the position to be aware of those charges. We suggest you to advice your local custom office for additional information in order to avoid unexpected surcharges upon the delivery. Please note that delivery charges in your cart does not include import costs and related fees that may be applied when the goods reach your country .Thus, If the products are returned back from Customs for any reason, Burban.gr will only provide a refund of the product cost (not the shipping costs) when the products arrive back to our premises and are in good condition for resale.

Burban.gr will not be responsible for delays with the couriers. All delivery estimates are based upon Working days. In case you are interesting in a faster delivery service you can contact with us at [email protected]